Privacy Policy

1. Introduction

RecruiterConnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you register using Google OAuth, we collect your name, email address, and profile picture from your Google account
• Search Queries: Company names and locations you search for
• Payment Information: Billing details processed through Stripe (we do not store credit card numbers)

2.2 Information Collected Automatically

• Usage Data: Log data including IP address, browser type, device information, and pages visited
• Cookies and Tracking: Session cookies for authentication and service functionality
• Activity Logs: Actions performed within the Service, including searches and unlocks

2.3 Recruiter Information

We collect and store publicly available recruiter information obtained through third-party data providers:

• Names, job titles, and company affiliations
• Geographic locations
• LinkedIn profile URLs
• Email addresses and phone numbers (when unlocked by users)

3. How We Use Your Information

We use collected information for the following purposes:

• Service Provision: To create and manage your account, process searches, and deliver recruiter contact information
• Credit Management: To track credit balances, process purchases, and manage unlocks
• Communication: To send service updates, respond to inquiries, and provide customer support
• Analytics: To understand usage patterns and improve the Service
• Security: To detect fraud, prevent abuse, and ensure platform security
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data based on:

• Contract Performance: Processing necessary to provide the Service you requested
• Legitimate Interests: Improving our Service, preventing fraud, and ensuring security
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Compliance with applicable laws and regulations

5. How We Share Your Information

We do not sell your personal information. We may share information with:

5.1 Service Providers

• Datagma: Data aggregation services for recruiter lookups
• Appwrite: Cloud infrastructure for database and authentication
• Google: OAuth authentication services
• Stripe: Payment processing

5.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to:

• Comply with legal processes
• Enforce our Terms of Use
• Protect rights, property, or safety of RecruiterConnect, users, or the public
• Detect and prevent fraud or security issues

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit using HTTPS/TLS
• Secure authentication using OAuth 2.0
• Access controls and role-based permissions
• Regular security audits and monitoring
• Secure cloud infrastructure with SOC 2 compliance

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify users of any data breaches as required by law.

7. Data Retention

We retain personal information as follows:

• User Accounts: Until account deletion plus 30 days for recovery
• Recruiter Cache: Up to 90 days or until data is refreshed
• Activity Logs: 12 months for security and analytics
• Financial Records: 7 years for tax and accounting compliance

You may request deletion of your data at any time by contacting us at support@recruiterconnect.app

8. Your Privacy Rights

8.1 All Users

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications

8.2 GDPR Rights (EU Users)

• Right to Restriction: Limit how we use your data
• Right to Object: Object to processing based on legitimate interests
• Right to Portability: Receive your data in a machine-readable format
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

8.3 CCPA Rights (California Users)

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of sale of personal information (we do not sell data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at support@recruiterconnect.app

9. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Understand how you use the Service (anonymized)

You can control cookies through your browser settings, but disabling essential cookies may limit functionality.

10. Third-Party Links

Our Service contains links to third-party websites, including LinkedIn profiles. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have different data protection laws. We ensure appropriate safeguards are in place through:

• Standard Contractual Clauses approved by the European Commission
• Data Processing Agreements with all third-party processors
• Compliance with Privacy Shield principles where applicable

12. Children's Privacy

RecruiterConnect is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@recruiterconnect.app

13. Do Not Track Signals

Some browsers offer "Do Not Track" (DNT) settings. RecruiterConnect does not currently respond to DNT signals as there is no industry standard for compliance. We will update this policy if standards are established.

14. Marketing Communications

We may send you promotional emails about new features, special offers, or other information. You can opt out of marketing communications at any time by:

• Clicking "unsubscribe" in any marketing email
• Contacting us at support@recruiterconnect.app
• Updating your account preferences

Note: You will still receive essential service-related communications (e.g., account notifications, security alerts).

15. Recruiter Privacy and Opt-Out

If you are a recruiter whose information appears in our database and wish to opt out, please contact us at support@recruiterconnect.app with:

• Your full name and LinkedIn profile URL
• Proof of identity
• Specific information you wish to remove

We will process removal requests within 30 days.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Email notification to your registered address
• Prominent notice on the Service
• Updating the "Last Updated" date at the top of this policy

Continued use of the Service after changes constitutes acceptance of the updated policy.

17. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: support@recruiterconnect.app
Subject Line: PRIVACY - [Your Question]
Response Time: We aim to respond within 72 hours

Data Protection Officer:
Email: support@recruiterconnect.app

18. Supervisory Authority

If you are located in the European Economic Area and have concerns about our data processing that we have not resolved, you have the right to lodge a complaint with your local data protection supervisory authority.